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Training Manager

Kenosha, WI

Amanda4444@gmail.com
262-945-8752
AMANDA FRANK
OBJECTIVE Create operational excellence through effective and innovative training
methods.
EDUCATION UNIVERSITY OF WISCONSIN PARKSIDE, 2011
Masters of Business Administration
UNIVERSITY OF WISCONSIN PARKSIDE, 2008
Bachelor of Science, Business Management
PROFESSIONAL
EXPERIENCE
GIGATRAK, TRAINING MANAGER
May 2016 – Present
Provide customers with a complete, comprehensive training of product usage and basic
understanding of product setup. Manage existing customer accounts, gain a thorough
understanding of customer needs, troubleshooting & resolving customer problems.
Achieve sales quotas by identifying & qualifying specific buyers, providing
demonstrations, meetings, and proposals.
J.P. MORGAN CHASE, PERSONAL BANKER
July 2011 – January 2013
Acquire, retain and deepen customer relationships through exceptional customer
service. Discover financial needs of customers and recommend products/services that
fit those needs. Perform maintenance on customer accounts. Credit processing and
assessment.
SKILLS & ABILITIES  Creative and efficient work habits without supervision
 Team oriented outlook and excellent organizational qualities
 Strong analytical and planning skills during difficult situations that requires
productive thinking
 Excellent communication and work ethic qualities
 Strong computer skills in Microsoft Office, Outlook, QuickBooks, PeopleSoft,
Salesforce, 70 wpm, and Internet Explorer
 8+ years of customer service experience with great public speaking abilities as well
as individual consumer relationship qualities
 Girl Scout Troop Leader – Cheerlead, guide, and mentor young girls to help them
develop crucial skills, confidence, and leadership qualities
 Soccer Coach – Teach 5-6-year old’s the fundamentals of the game of soccer
including sportsmanship and technique

Education

2009-2011

Masters of Business Administration at University of Wisconsin Parkside

2004-2008

Bachelor of Science, Business Management at University of Wisconsin Parkside

  • Updated 2 years ago

To contact this candidate email amanda4444@gmail.com

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