Software Developer & Analytical HR Professional

Greater Boston Area

Summary of Qualifications

Software developer and talent management professional with 10 years of experience in human resources, talent management, analytics, and technology. A forward-thinker, possessing a demonstrated history of success and an academic background in business, human resources management, and social statistics. A collaborator, who uses lean and agile methods to solve ambiguous and complex challenges. An advisor, who continuously improves, inquires, and strives for innovative, data-driven solutions.


Career Progression

FULL STACK JAVA DEVELOPER, report to Mgr. Systems Admin., GRS – Cloud Enablement.

Liberty Mutual Insurance, Dover, NH JUNE 2017 – PRESENT

·     Completed rigorous training in object-oriented programming, a technical mentorship, receiving recognition 6 times

·     Built proficiency across a suite of languages and development frameworks: Test Driven Development (TDD), jUnit, Spring, Bootstrap, Java, Python, JavaScript, jQuery, SQL, HTML and CSS; and utilize cutting edge tools and practices such as Docker, Amazon Web Services (AWS), PCF, Azure, Bamboo, Lean, and Agile

·     Build, deliver, and maintain infrastructure, automation, and enhancements for a multi-cloud platform environment

·     Consult app teams transitioning to the Cloud, delivering code solutions in Java, Python, JavaScript, Shell, and PShell

·     Designed and developed a headless Java application to calibrate DDC and scale Amazon and Docker resources

·     Led development of a RESTful service; leveraged Amazon Lex NLP to integrate a chatbot with Slack and utilized ML algorithms (random-cut forest) in Amazon Kinesis to detect anomalies in VPC flow logs; developed a Python-based code parsing utility to comb build plans in CI/CD pipeline to remediate a security vulnerability; co-developed a Zuul router

TALENT MANAGEMENT PROGRAM MANAGER, reported to Dir., Talent Technology, Talent Management Practice

Liberty Mutual Insurance, Boston, MA OCTOBER 2015 – JUNE 2017

·     Consulted executives and HR leadership and led talent technology strategy including: portfolio enhancements, roadmaps, new technology identification; guided the talent management practice on technology decisions

·     Applied knowledge of Talent Management, HR, and Technology to consult on relevant technical, analytical, and statistical solutions for talent initiatives including: assessments, succession planning, performance management, and development

·     Collaborated with practice areas such as HR Technology, Compensation, IT, and Talent Analytics to develop innovative technical solutions for problems of organizational significance and to enhance the employee experience


  • Received Sapphire, Platinum, Gold, and Bronze bravos for analytical, technology, and organization development
  • Led RFP for talent technology and made recommendations to guide the Liberty Mutual Talent Technology strategy
  • Led Design Thinking exercises to enhance KPI dashboards, streamline performance processes, and drive development requirements for a new end-of-year performance summary tool

SR. TALENT MANAGEMENT (TM) ANALYST, reported to LMS Manager, Talent Management Practice

Liberty Mutual Insurance, Boston, MA MARCH 2014 – OCTOBER 2015

·     Consulted and guided executives, business leaders, and employees in implementing and applying Lean/Six Sigma/Customer Experience tools and principles to enhance their people-related practices

·     Led and facilitated broad people-related problem-solving initiatives that led to significant changes in talent and performance management at Liberty Mutual, affecting more than 40,0000 employees

·     Analyzed job analytics data, conducted correlation analysis on assessments against key performance indicators; provided technical and project management expertise in the implementation of analytical dashboards with assessment vendors


  • Received Platinum, Gold, Bronze and Quartz awards for technology, org. development, and survey development
  • Developed an interactive leadership heat map in Tableau overlaying executive assessment data in multiple dimensions for consumption by the CEO, CHRO, and other senior leaders for the executive talent review
  • Led senior leadership committee to define the work of lean job roles and standardize program structures
  • Led change management work streams; developed an integrated change management strategy to guide a complex project to improve Liberty’s selection processes, impacting multiple functions, stakeholders and SBUs
  • Developed and piloted a capacity and demand tool that informed resource utilization decisions in Tal. Mgmt.

ORG. DEV. (OD) & TALENT MGMT (TM) PROG. MGR., reported to Leader, OD, TM & Diversity Inclusion

AMTRAK (National Railroad Passenger Corporation), Washington,  District of Columbia                                            MAY 2013 – MARCH 2014

·     Designed and developed OD & TM programs, processes, strategy, and change management practices utilizing advanced frameworks and methodologies such as Kotter and ADKAR

·     Partnered with Amtrak leadership and technical subject matter experts (SMEs) to achieve organizational objectives and ensure that OD is aligned with organizational needs

·     Consulted on and facilitated interventions that built leader and organizational capability, which drove sustainable change


  • Implemented dashboarding and calibration methods that were adopted and shared with the Board of Directors
  • Developed a storyline, framework, and career development guide for Amtrak’s first core competency model (CCM)
  • Researched and developed behavioral indicators by level and core competency for the CCM
  • Facilitated and data-collected in functional and cross-functional focus groups in four states to build statistical validity in new technical competencies (TC) for Amtrak’s job families and functions
  • Developed and presented validated TC models with SMEs and executives; co-developed the TC dictionary
  • Led a corporate-wide data collection initiative to inventory Amtrak’s training programs to evaluate, measure, and realign organization training efforts with the strategic plan

MANAGER, WORKFORCE ANALYTICS & METRICS, reported to the Vice President of Human Resources

VSE Corporation, Alexandria, Virginia                MAY 2011 – MAY 2013

·     Managed a team of two HRIS Analysts and coached six HR functional specialists to execute the HR department’s analytical and information-based strategies, process automation, and technical solutions

·     Partnered with executives, and collaborated with eight HR directors, across five subsidiaries and five HR functions, to achieve compliance goals, evolve the HR vision, and ensure consistency in data standards and analytical methods

·     Managed and guided annual and periodic Department of Labor and OFCCP compliance reporting (Vets-100/100A, EEO-1, Affirmative Action Planning (AAP) data preparation, 5500’s reporting, BLS mandatory surveys, etc.)

·     Managed corporate-wide pre-employment screening program, oversaw related system integrations and vendor relationships, and managed random, reasonable suspicion, probable cause testing, and medical physical programs

·     Managed a three month assignment of duties of the Director, Benefits: supervised the benefits team and completed a medical census and dependent eligibility audit; oversaw the company’s VEBA Trust, approximately $900k monthly

·     Provided analysis and general guidance on statistical implications in evaluating risk to the company’s Risk Resilience Team (RRT); provided HR consultation on the company’s Corporate Compliance Working Group (CCWG)


  • Accepted into the company’s Leadership Development Program (LDP) upon recommendation by the VP of HR
  • Implemented and managed HR activities for VSE’s first Supply Chain Management project in Germany
  • Led HR’s upgrade to CostPoint7, and oversaw development of the technical manual covering approximately 50 procedures across benefits, compensation, employment, and payroll
  • Led development of the company’s first OLAP dashboards, which allowed mass dissemination of custom, real-time workforce trending and descriptive analytics, served as template for future dashboards
  • Led the Survey Subgroup, which developed Employer of Choice (EoC) surveys on behalf of the CEO
  • Led development and implementation of an online separations tool improving compliance and asset tracking

Professional Certifications

CERTIFIED JAVA WEB DEVELOPER, The Software Guild September 2017


Additional Skills, Abilities, & Technologies

  • Software: Tableau, R, SPSS, Git, Netbeans, Maven, Postman, IntelliJ, Docker, SQL Workbench, VSCode, CSOD, CostPoint;
  • Languages: Native Proficiency in English; Moderate Proficiency in German, and basic Japanese (Hirogana/Katakana/Kanji);
  • Programming: Java, Python, JavaScript, HTML/CSS, Shell, Powershell

Extracurricular Leadership

13’–Present – volunteer initiatives with Liberty Mutual (Serve with Liberty).


2008 - 2011

Master of Business Administration, concentration in Social Statistics at American University

10’-11’ – Co-led pro-bono research and consulting initiatives for the CEOs of DC Central Kitchen and the Mary’s Center, Washington, D.C., to explore funding opportunities and economic benefits of their programs. Started pro-bono resume consultancy. 08’-09’ Volunteered as an MBA Student Ambassador. Volunteer at Loaves & Fishes and DC Central Kitchen; AU SHRM web-developer;

September 2004 - December 2007

Bachelor of Science, Business Administration & Human Resource Management at University of Mount Olive

Founded MOC-SHRM; NCAA Division II Soccer & Cross Country Athlete; President’s List; Dean’s List;

  • Updated 2 years ago

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