Director of Student Academic Affairs
Tami Wolverton, Ed.D.
Lake City, Michigan l email@example.com I Cell: 231.920.1437
Professional with experience in higher education administration seeking the opportunity as lead instructor with Colorado Technical University. Career summary includes:
· Monitor and oversee University and College standards for dismissal, probation, and mid-semester warnings.
· Provide support to students & faculty in times of need by addressing student issues, and resolving student complaints and appeals.
· As a manager, reviews and provides feedback on staff performance, including annual performance reviews.
· Provide professional development for program coordinators and faculty advisors.
· Analyze and communicate demographic, probation, dismissal, and graduation frequency data.
Doctorate of Education, September 2018
Ferris State University
Major: Higher Education Leadership
Dissertation Title: The Gender Gap in Higher Education: A phenomenological study of senior women administrators at four-year institutions.
Committee Chair: Dr. Roxanne Cullen
Masters of Business Administration, May 2011
Baker College Center for Graduate Studies
Major: Business Leadership
Bachelor of Arts, December 2000
Western Michigan University
Major: Political Science and Women’s Studies
Ferris State University
Director of Student Academic Affairs, Big Rapids, MI (January 2013 – present)
Serve as the Chief Retention Officer for the College of Health Professions (CHP). Monitor and oversee University and College standards for dismissal, probation, and mid-semester warnings. Monitor compliance for graduation, FSUS class enrollment, and admission standards. Supervise, participate in, and develop College retention initiatives. Supervise support staff, i.e. academic affairs support staff, and academic advisors. Oversee and assure consistent student support activities for all locations and delivery modes. Develop, implement, and interpret appropriate College and University policies. Provide professional development for program coordinators and faculty advisors. Analyze and communicate demographic, probation, dismissal, and graduation frequency data. Serve as liaison with Admissions, Student Conduct, Dean of Student Life, Counseling Center, Health Center, Multicultural Services, Public Safety, and Residential Life. Staff Advisor to the Dean’s Student Advisory Council.
Ferris State University
Adjunct Instructor, Big Rapids, MI (August 2014 – present)
Course(s) taught: Ferris State University Seminar (FSUS 100, 1 credit)
Responsible for 2 sections (20 students per section); organized and delivered course content, supplemented through Blackboard Learning; responsible for student evaluation.
Registrar, Cadillac, MI (December 2007 – December 2012)
Maintain accurate and complete student records as required by laws, district policies, and
Administrative regulations. Confer with instructors, parents, counselors, and other administrators to resolve student’s behavioral, academic, and other problems. Organize data, and analyze and interpret its authenticity and relative significance. Review and evaluate transcripts to determine allowable credits. Maintain all academic files and student records. Counsel students regarding educational issues such as course and program selection, class scheduling, school adjustment, truancy, study habits, and career planning. Set goals and deadlines for the department. Manage clerical and administrative personnel. Organize and manage all aspects of the graduation commencement ceremony.
Assistant Registrar, Cadillac, MI (September 2006 – December 2007)
Manage academic records for all current and former students, and supervise grading, records editing functions, and the production of transcripts, enrollment/degree verifications, and the processing of requests from students for course changes. Ensure compliance with University policies and FERPA. Oversee registration functions based on an understanding of University policy and procedures and database systems, including registration, course, and accounts receivable. Develop and implement policies and procedures for delivery of quality registration and other student support services, produce the class schedule, and maintain numerous data tables and systems. Responsible for providing information and reports to departments across campus. Collaborate with the Registrar to ensure academic policies and procedures are enforced and proper records are maintained.
Adjunct Instructor, Cadillac, MI (December 2008 – December 2012)
Course(s) taught: College Success Strategies (COLL 101, 1 credit)
Professional Career Strategies (WRK 291B, 1 credit)
Introduction to Business (MGT 101, 4 credits)
Customer Service (MGT 114, 4 credits)
Responsible for 4 sections (20 students per section); organized and delivered course content, supplemented through Blackboard Learning; responsible for student evaluation.
G & M Marketing Corporation
Regional Sales Manager, East Lansing, MI (October 2000 – June 2002)
Hire, train, and supervise managers and administrative personnel. Answer customer’s questions about products, prices, availability, product uses, and credit terms. Identify prospective customers by using business directories, following leads from existing clients, participate in organizations and clubs, and attend trade shows and conferences. Complete expense reports, sales reports, annual budget and payroll.
Hill and Madar, PLLC
Legal Secretary, Lansing, MI (April 2000 – October 2000)
Mail, fax, or arrange for delivery of legal correspondence to clients, witnesses, and court officials. Receive and place telephone calls, and make appointments. Make photocopies of correspondence, documents, and other printed materials. Attend legal meetings; such as client interviews, hearings, or depositions. Review legal publications and perform database searches to identify laws and court decisions relevant to pending cases. Draft office memos.
“Challenging the Completion Data”
AT ISSUE, Vol 5, Issue 1, 2015, Ferris State University DCCL Program
National Academic Advising Association (NACADA)
American Association of University Women (AAUW)
Michigan Association of Collegiate Registrars and Admissions Officers (MACRAO)
American Council on Education Women’s Network (ACE)
Board member, Zonta Club of Cadillac
FSU FSUS Advisory Board
FSU Staff Center for Development Advisory Board
Member, Women’s Advocacy Forum Advisory Board
Dean’s Student Advisory Council Staff Advisor
College Administrative Council
College Leadership Committees – Undergraduate and Graduate
College Award’s Committee
College Curriculum Committee
College Diversity and Inclusion Committee
University HLC Quality Initiative Committee
Habitat for Humanity (1997)
United Way Champion (2006 – present)
Cadillac Community Health Coalition (2008-2012)
Junior Achievement (2010 – 2012)
Zonta Club for Women Board Member (2011-2012)
Cadillac Leadership Program (2012-2013)
Lake City Middle School Girl’s Assistant Track Coach (2016-2018)
Available Upon Request
- 000 in attendance.
- experience in research and data analytics. I also have a knack for event planning. I formerly coordinated large graduation commencements with more than 1
- leadership skills
- Time management and organizational skills
August 2014 - September 2018
Doctorate of Higher Education at Ferris State University
May 2009 - May 2011
Master of Business Administration at Baker College Center for Online Studies